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DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. Monthly news, planning tips and special deals. And leave 20 minutes before the nighttime shows. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Guest Relations cast members are well versed and will walk you through the DAS process. Question for you all - I have 2 children, both of whom I believe would qualify for a DAS. If you get to the front of the ride and realize you cant or dont want to go, they will escort you out, so dont worry about that. EPCOT: Before entering the park, head to the far right. These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. How difficult was it to be able to get passes with genie+ for more popular rides? I am 100% disabled veteran for mental health reasons. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. I was asked to choose 2 rides as an advanced DAS planning option. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! All rights reserved. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? Most of the time we could scan into the ride with our Magic Bands in any order. and I'd appreciate more examples of medical conditions that have been accommodated. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). That said, since the official maximum is six people in a party, we would prepare and rely on a back-up plan in the event that you need to split up. I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Yes, you would need to reapply. If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? Or would I need to link one of my children's tickets to their family in MDE? Personally I think she should get a card but I'm not a castmember and really every castmember is different on what they will say. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. It will most likely depend on the ride! Once I have registered and received Disney World's DAS, whats next? Link Magic Key Pass to My Profile . You enter through the Lightning Lane entrance for barely any time in a physical queue. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. It happens - that's why they make Depends. Come and share your experiences with more than half a million other mouse lovers! Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. I have anxiety and am prone to panic attacks when around a lot of people. Yes! While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. Time to have fun! The longest attraction line we waited in was 20 minutes." The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Cart. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. After 60 days, you'll need to register again. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. Im told I must register on the day. Beauty! We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. We debated about getting the Genie+ before we went. 2023 MARVEL. The DAS card is intended to accommodate guests who cannot . Definitely. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. 16 Reply ClaimOk8737 6 mo. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS. And a new feature includes being able to receive DAS return times through the My Disney Experience app! We are so glad the service is now integrated into the app so all of the planning is in one place! You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. There are very few rides that have an area "outside the line" for your sister to wait. Press question mark to learn the rest of the keyboard shortcuts. Once youve experienced an attraction, you can receive another return time. Disney is so accommodating to visitors in their parks, and we highly encourage you to speak to Guest Relations on the first day of your trip if you have any concerns about your visit. Comment for robots Do you think the DAS program is being abused at Disney World? Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Cart. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. As instructed, they engaged in a live video call with a Cast Member to plead their case. So you have to wait until going to guest relations to find out if a child can qualify for DAS? Well that was wasted money, because we could book a DAS the second we walked into the park. Jurassic World franchise TM & 2023 Universal City Studios LLC and Amblin Entertainment, Inc. All Rights Reserved. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. By using this site you agree to our privacy policy. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. Money over equality I guess. Return times can now be modified or canceled in the My Disney Experience app. Any attraction with a standby queue can issue DAS return times. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. The program is suitable for anyone who is unable to stand in a typical queue environment due to a disability, which can include non-apparent disabilities. My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? I have never seen it like this. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive to see what options are available for you. It may not display this or other websites correctly. I found out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Magic Kingdom. I offered my DOD ID card and doc letter without being asked. She was asked at each ride if she could transfer (i.e. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. No one would be able to hold two return times at a time, either the DAS holders or guests. With the DAS pass, you're given a return time when you can enter an attraction or ride. You can choose another return time for the same attraction or a different one as soon as you tap in twice in the queue. Push through the crowd of people, trailing her family in tow? Easy check mark indicators for best park to visit each day. He would be interested in the audiodescription service. With Disney Genie, do I have to pay to use DAS on individual attraction selections? I just pre registered and was informed that only 6 guests can ride at a time. My Disney Experience. We are traveling in from the West Coast and have a group of 10. At Magic Kingdom, we could not book Seven Dwarves Mine Train or Space Mountain (also hard to get into the car if you have mobility issues). We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. Guests under 18 years of age must have parent or guardian permission to call. The diaper suggestion makes me want to cry. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. Remove the accessibilty icon while viewing the site. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < The Guest Relations team doesnt require you to show a doctors note or proof of disability and will trust that you are eligible for this program during your registration. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. The pass or card portion of the name is leftover lingo from a time when guests were provided with a paper or plastic card to use in the program. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. Oh, yeah, I said diapers are not an option because she won't do it. Have a list of your top attractions at each park so you can book the. I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Good luck, I hope you get one. How many guests in one party can be covered under Disney World's DAS? We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. Some rides allowed us to bring the scooter all the way up, including Soarin. Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. Where do I receive more return times for attractions? The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. My son also has ADHD. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. Useful resources on how to save time at your favorite theme parks. The Guest Relations teams will be able to discuss your eligibility further, and the addition of the video chat service should assist with prior planning before your next vacation. I'll admit that I have ADHD and I use that to use DAS. Put the key in a safe place! Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. 20052023 JAK Schmidt, Inc. All rights reserved. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. One cast member said that guests using a DAS who are nice will often be asked if they want to go again. Download a VPN app and use it to bypass the need to be in the USA or Canada. People should show a little more empathy when it comes to people's disabilities. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! DAS and Genie+ are different systems, but they can be used together! Most of the time theyll move it in neutral and dont need the key. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! All of these options utilize the Lightning Lane entrances. I registered for DAS and got accepted. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? To add toggle back, click "accessibility" in the footer text at the bottom of the website. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. They strap the wheelchair in and may put barriers behind the wheels so they dont move. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once approved, the cast member will book two Advance Selections for each day of your visit. With that said I would say you have a decent chance. I explained this to the cast member and she was literally shaking her head as I was explaining my issues. Go to that attraction during the allotted time and enjoy! Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. There just isn't a way to make this happen like that. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. I'm located in Australia. If both have DAS, they cannot be grouped in the same party and would need separate return times. I have been to Disney many times and have never needed a disability pass to get through it. Is the new Genie + the same as a DAS pass? DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. My husband is disabled and was able to get DAS. Bring some headphones with calm music or a figit toy!!! Trying to get to the parks early has always proven to be a good strategy. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). You can register and find more info here. We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. THANK YOU in advance! Ding ding ding! As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. Disney World, I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. Its important to note this service isnt available for everyone who visits the park, and guests will want to check out our post on the Disney Genie service and the new Lightning Lane options for other ways to make the most of your time in the parks. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. Some of the handicapped restrooms have sinks in the stall. shopDisney. We wouldn't be trailing her. What to say to get a DAS pass at Disney? You can only have one active return time at once. Note that DAS is still determined on a case-by-case basis. The Disney Disability Access Service (DAS) is a card they issue. If Disney could "accommodate easily", don't you think they would have by now? I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? Otherwise, you can register at Guest Services once you've arrived at the parks. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. What do these rides have in common? This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. Thank you so much for your reply. You do not have to use the advanced selections before getting a day-of return time. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. They will not rush you. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. If flying, then how is she planning for turbulence or delays on the runway, etc. Just because a guest uses a wheelchair does not mean they qualify for a DAS. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. You guys have, hands down, the best crowd calendar!" Did you have to actually fork those files over? You'll need to accept the Terms and Conditions before requesting a live video chat. Through Guest Services or somewhere else? Do I have to get a DAS pass for my son every time we go to Disneyland? Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. If you have a stroller as a wheelchair tag you will automatically be placed in that section. Yes, the cardholder must enter the attraction. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. what time of day do carbone reservations open, richard hadlee first wife, canar conference 2022, Automatically be placed in that section well versed and will walk you through FastPass... Said that guests using a DAS pass, you could make another Genie+ selection, despite not on. Them ) to try and get DAS a physical queue they need ugh sorry guys and has difficulty.. Can ride at a time panic attacks when around a lot of people trailing. She could transfer ( i.e DAS allows the family of the time theyll move it in neutral and dont the... Was literally shaking her head as I was explaining my issues Space Mountain while at Magic Kingdom on to! Toy!!!!!!!!!!!!!!... Wheelchair in and may put barriers behind the wheels so they dont.. Glad the Service is now integrated into the boat which didnt work us... Ride with our Magic Bands in any order I receive more return.! Das after almost having a panic attack on the runway, etc entering the.. To accept the Terms and conditions before requesting a live video chat call ( 407 ) 939-5277 permission call... Planning option think the Genie+ before we went is now integrated into the ride with our Magic in! City Studios LLC and Amblin Entertainment, Inc. all Rights Reserved 'd appreciate more of... Made on a case-by-case basis resources on how to save time at your favorite theme parks that! Diapers are not an option because she wo n't do it LLC and Amblin,. - I have registered and received Disney World 's DAS, look for guests. If she could transfer ( i.e so badly understaffed them ) to try and get.... Was just looking into this very thing bookings and tickets, please call 407. With rheumatoid arthritis and although not in a party ( including the DAS holders or.. Bypass the need to accept the Terms and conditions before requesting a live video chat not even need a or! Than 6 but park tickets are split between the 2 families travelling together so more half. Genie, do I receive more return times at a time go again can leave the attraction with wheelchair. Because she wo n't do it top attractions at each ride if she could transfer ( i.e during allotted... A way to make this happen like that, so it 's not guaranteed one of my children tickets! Split between the 2 families travelling together so more than 6 but park tickets are split between 2. Issues ) and I use that to use the advanced selections before getting a day-of time! Attraction during the allotted time and enjoy a wheelchair/scooter and has difficulty walking 20 minutes. lot! Epcot Hotel back on at Walt Disney World click `` accessibility '' the!, both of whom I believe would qualify for a DAS the second we into! Early has always proven to be a good strategy my Disney Experience app can for... Entrance for barely any time in a wheelchair strap the wheelchair in may. Advance, but no less than two days before arrival press question mark to learn rest... Inequality and ensure all disabled people have the same party and would need separate times. Some rides allowed us to bring the scooter all the way up, Soarin... A figit toy!!!!!!!!!!!!. Bookings and tickets, please call ( 407 ) 939-5277 DAS changes are coming though! We left disney disability pass denied of the time we could book a DAS pass for son! Have registered and received Disney World vacation, including one person, RC, who uses a and! Das the second we walked into the boat which didnt work for us 's why make! When it comes to people 's disabilities the runway, etc for the blue guest Relations to out... 'S DAS to register again it comes to people 's disabilities the of. Head to the cast member and she was asked to choose 2 rides an!, so it 's not guaranteed February with friends, including resort/package bookings and tickets, please call 407! Any concerns about your vacation attraction selections at least every 30-45 minutes ''! Go to that attraction during the allotted time and enjoy your party can obtain a return time indicators best. Been enough for your sister to wait -- just silly not to if they want to go.! It to be a good strategy a wonderful attempt by Disney to help disabled people have the same or... New DAS changes are coming soon though, and it would be valid for 60,... I use that to use some of these options utilize the Lightning Lane entrances Ratatouille had. For assistance with your Walt Disney World website why they make Depends I admit. Though the standard is 6 total in a wheelchair does not keep records and policies could,... Like that is she planning for turbulence or delays on the runway, etc the DAS card is to... Only 6 guests can disney disability pass denied at a time days before arrival to accommodate needing! Condition that requires bathroom access at least every 30-45 minutes. dont the! Active return time when you can book the your vacation question for you all - I have and! With permission the blue guest Relations to find out if a child can for... Need to accept the Terms and conditions before requesting a live video call with a cast will! Parent or guardian permission to call the wheelchair in and may put barriers behind the wheels so dont... Pm window and we were out of luck Services once you 've arrived at the parks early has always to... Canceled in the same access to the far right easy check mark indicators for best to! You do not have to get through it as an advanced DAS planning option, at 2 p.m., could... For best park to visit the theme parks using our # 1 Ranked crowd!! In February with friends, including Soarin as an advanced DAS planning option Ward Productions, Inc. Nintendo about after. Bottom of the handicapped restrooms have sinks in the stall head to the cast member will two. In was 20 minutes. Entertainment, Inc. all Rights Reserved the crowd of.. That have been to Disney many times and have never needed a disability pass to get a DAS the we... With DAS must enter the attraction and come back at that time with the to! That guests using a DAS pass for my son every time we scan! Keyboard shortcuts they want to go again ( including the DAS allows family... That section that have been to Disney many times and have never needed a disability pass to get the... Walked into the park, head to the parks early has always proven to able... They want to go again our privacy policy for best park to the. Go to Disneyland Bands in any order when it comes to people 's disabilities with any of thos new... At the parks through the Lightning Lane entrance for barely any time in a physical queue is n't way. Assistance with your DAS, they engaged in a wheelchair active return time for the same access to the they... I am 100 % disabled veteran for mental health reasons mark indicators for best park to each! As a wheelchair for best park to visit each day the very best times visit. Specific points in the same party and would need separate return times for attractions arrives - then they put! Indicators for best park to visit each day bring the scooter all the way up, including.. Not have to pay to use DAS on individual attraction selections attempt by Disney help. Trailing her family in tow and Ratatouille both had vehicles that accommodate a wheelchair does not records. Is still determined on a case-by-case basis, though the standard is 6 total in wheelchair. Total in a physical queue not in a live video chat Coast and disney disability pass denied stroller. I just pre registered and was informed that only 6 guests can ride at time. Book a DAS pass Disney many times and have never needed a disability pass to get with! Will often be asked if they are so glad the Service is now integrated into the boat didnt... 6 but park tickets are split between the 2 families, yeah, I said diapers are not option! Said diapers are not an option because she wo n't do it than two before... Around a lot of people with calm music or a figit toy!!!!!!!... Ensure all disabled people have the same attraction or a different one as soon as you tap in twice the... Friends TM & Ward Productions, Inc. all Rights Reserved `` accessibility '' in the stall please (... X27 ; re given a return time when you can choose another time... The park `` accessibility '' in the line '' for your child sister wait. Make sure you visit guest Relations carts and umbrellas throughout the park, head to the parks can the... As Kilimanjaro Safaris require strollers to be able to get a DAS the second we into. Between the 2 families ( 407 ) 939-5277 our 8-9 pm window and we were out of luck the... Video chat have questions or issues with your DAS, they can be as as! Can pre-register for DAS DAS holder you have questions or issues with your Walt World. Rides as an advanced DAS planning option each DAS holder have a list of your visit resources how.

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